Last updated date: 23/09/2026
Trade name: MedalRise
Email address: equipe@medalrise.com
Processing and shipping times
- All orders are processed within 1 to 2 business days after payment confirmation.
- Once shipped, delivery can take between 1 to 2 business days, depending on the destination and logistics conditions.
- Estimated delivery times may vary during peak demand periods or in the event of exceptional circumstances (e.g., weather conditions, customs restrictions).
Shipping fees
- Shipping fees are calculated automatically at checkout and depend on the product and destination.
- Free delivery may be offered for certain orders or specific promotions.
Order tracking
- A tracking number is provided as soon as your order is shipped. You can track your package via the link sent by email or directly on our site.
Taxes and customs duties
- The displayed prices include all applicable taxes.
- Any applicable customs fees are the responsibility of the buyer and depend on the regulations of the destination country.
Delivery issues
- If your order has not arrived within the estimated timeframe, please contact us at equipe@medalrise.com
- In the event of a lost, damaged, or incorrect product, we are committed to finding an appropriate solution (replacement, refund, etc.).
